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Our Services

Our services are designed to meet the demanding requirements of today’s technology intensive medical practices. Our personal presence and quick response times ensure that your staff has the tools they need when they need them.

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Hardware / Network Services

Arrow Information Services is staffed with industry certified technicians who maintain current knowledge of Information Technology trends regarding the latest hardware and operating system releases.

Our services include: virus/spyware removal, PC upgrades/performance enhancements, reinstallation of operating system in the event of hardware failure, data recovery, printer repair, and various hardware modifications. We can provide consultation with the purchase of new hardware tailored to your business and installation including server/client configurations, backup solutions, antivirus software rollouts, and LAN/WAN improvements We understand the intricacies of implementing various network topologies for your organization and are well versed in overseeing the required installation of ISP interfaces to your business locations including DSL/T1 connectivity.

 

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Application Implementation Services

Arrow Information Services provides consulting and implementation services necessary for practice management software including Sage Intergy, Allscripts Tiger (Formerly Misys), Intuit Quickbooks, Quicken, and other business accounting/management packages.

AIS has extensive knowledge of various healthcare practice management software packages and can provide personal tech support for software customization, upgrades, and report generating. With the advent of the government’s push for universal Electronic Medical Records in the healthcare industry, there is a greater need for technology planning and maintaining current hardware and software requirements. AIS can navigate these constant changes with your organization and provide the necessary solutions in implementing an EMR package.

 

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Database Administration

Arrow Information Services provides the tools necessary to implement, monitor, and safeguard your database. Our database administrators are experienced with advanced report writing capabilities. This will provide you with the ability to ask specific questions about your practice and pull the relevant data required to make profitable decisions. We can design and implement a custom database uniquely focused on your specific business processes. Our goal is turn your practice management package into a robust cost accounting system.